Getting Started with the Tracking Method

Tracking an email using the method is simple and is supported by all email clients. To track an email to simply add to the end of the email, so it reads – that’s it!

The method is an email relay service which differs significantly from our browser extensions for Gmail and our Microsoft Outlook Addin. To use this method, you need to sync your mail server to your Bananatag account. This is necessary to prevent your tracked emails from landing in your recipient’s spam folder.

It is very important to understand that the method only supports a single ‘TO’ recipient and does not support any ‘CC’ recipients.

If you have multiple recipients or have CC’d or BCC’d this email then the address is exposed to all recipients. If you’d like to track an email without these restrictions, please use our Browser Extension for Gmail or our Microsoft Outlook addin.

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