How to track emails with Outlook for Mac using SMTP Relay

By configuring your Outlook for Mac Mail Client through Bananatag’s SMTP Relay, you can track outgoing emails without the need for any additional software.

Setup is simple. To start, you will need a Bananatag account, which is available for free at



Once you've created have your account, log in to Bananatag and select Account and then Settings from the left hand menu, then click SMTP Relay on the main window:

Note: If you do not have Send Direct set up, you will be prompted to enable it before continuing.

Under the SMTP Relay settings, enter your desired password and select Save New Password.

You'll receive a confirmation (as above) with the correct SMTP settings for your account.

For example:

SMTP server:
Port: 587

Note: The instructions below are for POP/IMAP accounts. Exchange users should add and manually configure a separate account with their email for tracking.


Open your Outlook for Mac Mail Settings by clicking Outlook > Preferences:



Under Personal Settings, click on Accounts:



In the Outgoing server field, enter the Sever Name provided for your Bananatag account in the first step (SMTP server), and make sure the Port also matches the information provided through your Bananatag account:

Note: You will be asked to provide login credentials once you've closed this window. Enter your User Name (Bananatag user name) and Password (as selected in your Bananatag SMTP settings).


Your Outlook for Mac is now set up with Bananatag, and your sent emails will be automatically tracked. You will receive an email notification when your emails are opened, as well as notifications when any links in your emails are clicked.


For users on a free plan, your first 5 emails each day will be tracked. If you require more daily tags, you can upgrade your Bananatag plan. Alternatively, you can select which emails you’d like to track within your daily limit using by creating and switching between multiple accounts (with and without tracking) in Outlook for Mac's mail preferences.

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