SMTP Relay

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Summary:

This article outlines how you can use Bananatag's Email Relay (SMTP Relay) to track outgoing emails through specific mail providers other than Outlook, O365, and Gmail.

Contents:

 

Track emails with Android Mail using Email Relay

By configuring your Android Device's Mail through Bananatag’s Email Relay, you can track outgoing emails from your phone or tablet without the need for any additional apps.

 

Setup is simple. To start, you will need a Bananatag account, which is available for free at Bananatag.com.

STEP 1: Once you've created have your account, log in to Bananatag, click on your Account Icon in the top-right corner of your dashboard, select Settings and Email Relay.

 

warning-colour.png If you have not yet set up your account with Email Connect, you will be required to do so before you can use Email Relay.

Email_Relay.png

STEP 2: Enable Email Relay and in the Password field, create a new SMTP password.

 

tip-colour.png Remember to make note of your SMTP password and Bananatag's SMTP server information.

Email_Relay_2.png

STEP 3: In your Mail Settings, select Add account, enter your email and password, and then select Manual setup

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STEP 4: Select IMAP ACCOUNT

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STEP 5: Under the Account heading, enter your email address as shown. Enter your email account password in the Password field, then scroll down...

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STEP 6: Configure your Incoming server settings as usual, and scroll down...

 

warning-colour.png Reference image shows incoming mail server information for Gmail users. Your incoming mail server may be different.

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STEP 7: Configure your Outgoing server settings using the Bananatag SMTP information shown here, check "Authentication required before sending emails", and enter your email address and SMTP password. Then, tap "Sign In".

 

 

tip-colour.pngYour SMTP Password will be the unique password you had created in Step 2.
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STEP 8: If you were able to sign in and your mailbox has populated, your email account should be correctly set up to track through Bananatag's Email Relay in Android Mail!

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Track emails with Apple iOS Mail using Email Relay

By configuring your iOS Mail through Bananatag’s Email Relay, you can track outgoing emails from your iPhone, iPod Touch or iPad without the need for any additional apps.

 

Setup is simple. To start, you will need a Bananatag account, which is available for free at Bananatag.com.

STEP 1: Once you've created have your account, log in to Bananatag, click on your Account Icon in the top-right corner of your dashboard, select Settings and Email Relay.

 

warning-colour.png If you have not yet set up your account with Email Connect, you will be required to do so before you can use Email Relay.

Email_Relay.png

STEP 2: Enable Email Relay and in the Password field, create a new SMTP password.

 

tip-colour.png Remember to make note of your SMTP password and Bananatag's SMTP server information.

Email_Relay_2.png
STEP 3: Open your Mail, Contacts, Calendars Settings found in the default Settings app
STEP 4: Select Add Account

STEP 5:  Select Other, as iOS requires this to be set up manually, and then Add Mail Account on the screen that follows

 

STEP 6:  Enter your Name, Email and Password. You may choose to include the word "Tracked" or "Bananatag" in the Description field to mark that this account will track your emails:

STEP 7: On the following screen, enter your incoming mail server details as usual. Under Outgoing Mail Server Host Name, enter the Sever Name provided for your Bananatag account in the first step (SMTP server), followed by your User Name (Bananatag user name) and Password (from your Bananatag SMTP settings), and then press Next
STEP 8: Press Save
STEP 9: If you had an account set up for the same email address in iOS already (without tracking), you can delete it from the main Mail Settings menu. This will prevent duplicate emails addresses from showing in the Mail app, and ensure all emails are tracked.

 

Your iOS mail is now set up with Bananatag, and your sent emails will be automatically tracked. You will receive an email notification when your emails are opened, as well as notifications when any links in your emails are clicked.

 

For users on a free plan, your first 5 emails each day will be tracked. All emails beyond this will not be tracked. If you require more daily tags, you can upgrade your Bananatag plan. More information on SMTP Relay in iOS Mail can be found on our help center.

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Track emails with Outlook for Mac using Email Relay

Using Bananatag's Email Relay you can track outgoing emails through Microsoft's Outlook for Mac email client without the need for any additional software.

 

Setup is simple. To start, you will need a Bananatag account, which is available for free at Bananatag.com.

STEP 1: Once you've created have your account, log in to Bananatag, click on your Account Icon in the top-right corner of your dashboard, select Settings and Email Relay.

 

warning-colour.png If you have not yet set up your account with Email Connect, you will be required to do so before you can use Email Relay.

Email_Relay.png

STEP 2: Enable Email Relay and in the Password field, create a new SMTP password.

 

tip-colour.png Remember to make note of your SMTP password and Bananatag's SMTP server information.

Email_Relay_2.png
STEP 3: Open your Outlook for Mac Mail Settings by clicking Outlook > Preferences, select the + icon on the lower left and click New Account... from the menu that appears. outlook_new_account_alt.jpg
STEP 4: Enter your email address and click Continue. On the screen that immediately follows opt to not use the automatic setup but instead do it manually. This will be presented in the top right corner similarly to what is highlighted here. outlook_enter_address.jpegoutlook_not_screen.jpeg

Step 5: Choose the IMAP/POP option on the email provider selection screen. On the screen that follows enter your regular mail provider information including username and password. Click Add Account when complete.

 

warning-colour.pngIn the example Gmail's mail server information is used. Your information may be different.

outlook_choose_pop.jpegoutlook_enter_your_details.jpeg

STEP 6:  You can now edit your new duplicate email account, and give it a Description, so that it's clear later on when you're sending your emails that this account is set up with tracking. You will want to use the same information as show here, with your own email address and name replacing the example "Support" ones.

 

Incoming: nopop@bananatag.com

Outgoing: smtp.bananatag.com :587 with SSL

 

 

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STEP 7: Click More Options... and select User Name and Password Authentication. Enter your username and the password you created in Step 1 and click OK to return to the Account screen.

 

note-colour.pngFrom the Account screen you can also use the Advanced... button to access settings for how frequently this account will fetch mail, and disable the checkbox to check for messages every two minutes.

OutlookforMac4.png

 

Your Outlook for Mac is now set up with Bananatag, and your emails sent from this account will be automatically tracked. You will receive an email notification when your emails are opened, as well as notifications when any links in your emails are clicked.

 

You can send yourself a test email, and your compose window should now have an option to switch the from address to enable/disable tracking.

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Track emails with Apple Mac Mail using Email Relay

By configuring your Mac Mail through Bananatag’s Email Relay, you can track outgoing emails through Apple's native email client without the need for any additional software.

 

Setup is simple. To start, you will need a Bananatag account, which is available for free at Bananatag.com.

STEP 1: Once you've created have your account, log in to Bananatag, click on your Account Icon in the top-right corner of your dashboard, select Settings and Email Relay.

 

warning-colour.png If you have not yet set up your account with Email Connect, you will be required to do so before you can use Email Relay.

Email_Relay.png

STEP 2: Enable Email Relay and in the Password field, create a new SMTP password.

 

tip-colour.png Remember to make note of your SMTP password and Bananatag's SMTP server information.

Email_Relay_2.png

STEP 3: Open your Mac Mail Settings by clicking Mail > Preferences > Server Settings tab and then under Outgoing Mail Account, choose Edit SMTP Server List

STEP 4: Add a new Outgoing Server by clicking the '+', un-check "Automatically manage connection settings" and under the Server Settings tab, enter the following:

Description: The name you'll use for this SMTP server

User Name: Your Email Address

Password: The SMTP password created in your Bananatag account

Host Name: smtp.bananatag.com

Port587

Use TLS/SSL: Check

AuthenticationPassword

 

warning-colour.pngIf you are using an earlier version of OSX than macOS Sierra, please see the article here for alternative steps.

 

STEP 5:  When the Bananatag Email Relay is set as the Outgoing SMTP Server for your email account in Mac Mail, you should now be able to track all of our outgoing mail through our SMTP Relay.

 

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Track emails with Thunderbird using Email Relay

Using Bananatag's Email Relay you can track outgoing emails through Mozilla's email client Thunderbird without the need for any additional software.

 

Setup is simple. To start, you will need a Bananatag account, which is available for free at Bananatag.com.

STEP 1: Once you've created have your account, log in to Bananatag, click on your Account Icon in the top-right corner of your dashboard, select Settings and Email Relay.

 

 If you have not yet set up your account with Email Connect, you will be required to do so before you can use Email Relay.

STEP 2: Enable Email Relay and in the Password field, create a new SMTP password.

 

 Remember to make note of your SMTP password and Bananatag's SMTP server information.

STEP 3: Open Thunderbird's account settings by right-clicking on your email address in the left column. When the new window appears click on "Outgoing Server (SMTP)" and then "Add..." on the right hand side.
STEP 4: On the SMTP Server window you should have the ability to add new settings for the new SMTP server you would like to use. Enter your email address for the user name and the SMTP server settings mentioned in Step 2.

STEP 5:  When the Bananatag Email Relay is set to the "Default" outgoing SMTP server all emails send through this address in Thunderbird will be tracked. To not track with it simply return to your email address settings in Thunderbird and change the "other" outgoing server to "Default". In the screenshot example the regular un-tracked server is "Google Mail".

 

Upon sending your first tracked email you should be prompted to enter your password for the Email Relay. This is the unique password created in Step 2. If this prompt does not appear you may need to close Thunderbird completely and open it again.

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Common SMTP Settings

Bananatag is able to automatically detect some SMTP settings for Email Connect, but you may need to manually enter yours if we cannot detect what you are using. Using the list below simply find your mail provider and enter the settings that correspond with it into Email Connect. If what is listed does not work, or if yours is not listed, you may need to reach out to your mail provider or your IT team.

 

GoDaddy:

User- Full Email Address
Password- Your Email Password
SMTP- smtpout.secureserver.net
Port – 465
Encryption - SSL

 

GoDaddy Exchange:

Exchange 2010:
User- Full Email Address
Password- Your Email Password
SMTP-smtp.ex3.secureserver.net
Port – 587
Encryption – TLS

Exchange 2007:
User-Full Email Address
Password-Your Email Password
SMTP-smtp.ex1.secureserver.net
Port – 587
Encryption – TLS

 

Office 365:

User- Full Email Address
Password- Your Password
SMTP- smtp.office365.com
Port – 587
Encryption – TLS

 

Shaw Mail:

User – Your Shaw email without “shaw.ca” (No Domain)
Password – Your Email Password
SMTP- mail.shaw.ca
Port – 587
Encryption – TLS

 

Yahoo:

User- Full Email Address
Password – Your Email Password
SMTP Server- smtp.mail.yahoo.com
Port – 465
Encryption – SSL

 

Zoho:

User- Full Email Address
Password – Your Email Password
SMTP Server- smtp.zoho.com
Port – 465
Encryption – SSL

 

AOL:

User- Your AOL Mail screen name (e.g. whatever comes before @aol.com)
Password – Your Email Password
SMTP Server- smtp.aol.com
Port – 587
Encryption – TLS

 

Bluehost:

User- Full Email Address
Password – Your Email Password
SMTP Server- box795.bluehost.com
Port – 587
Encryption – TLS

 

SFR (France):

User- Full Email Address
Password- Your Email Password
SMTP server – smtp-auth.sfr.fr
Port – 587
Encryption – SSL

 

AT&T:

User- Full Email Address
Password- Your Email Password
SMTP- smtp.att.yahoo.com
Port – 465
Encryption – SSL

 

T-Online Deutschland:

User- Full Email Address
Password- Your Email Password
SMTP server – securesmtp.t-online.de
Port – 587
Encryption – TLS

 

iCloud:

User- Full Email Address
Password- Your Email Password
SMTP server – smtp.mail.me.com
Port – 587
Encryption – TLS / SSL

 

1&1:

User- Full Email Address
Password- Your Email Password
SMTP server -smtp.1and1.com
Port – 587
Encryption - TLS

 

1&1 Deutschland:

User- Full Email Address
Password- Your Email Password
SMTP server – mail1.eircom.netsmtp.1und1.de
Port – 587
Encryption - TLS

 

Verizon:

User- Full Email Address
Password- Your Email Password
SMTP server – outgoing.verizon.net
Port – 465
Authentication – SSL

 

Mail.com:

User- Full Email Address
Password- Your Email Password
SMTP server – smtp.mail.com
Port – 465
Encryption - SSL

 

GMX.com:

User- Full Email Address
Password- Your Email Password
SMTP server – smtp.gmx.com
Port – 465
Encryption - SSL

 

Mobile Me (Me.com):

User- Your Email Address
Password- Your Email Password
Outgoing Mail Server- smtp.me.com
Port- 587
Encryption- TLS

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