What are unique opens and unique clicks?

Unique opens and clicks are recorded by the device used to interact with your tracked emails.

While in practice this usually means that a unique open or click corresponds with a unique recipient accessing your message, it's import to note that if the same email is opened (or link clicked) by a specific recipient using two different devices, two unique interactions will be recorded. (A common scenario where this may occur is a recipient clicking a link from their computer, and then clicking the same link again later on their phone.)


For multiple opens and clicks on the same device by the same user, repeat opens and clicks are recorded.

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