Recipient Counting with Bananatag

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If you're using Bananatag with Outlook, you have the ability to enable Recipient Counting in your Settings window within Outlook. Recipient Counting will count the number of recipients in the 'TO', 'CC' and 'BCC' fields and automatically update the Recipient number within your Bananatag dashboard of the Email you're sending and tracking with Bananatag. This will save you time eliminating the need to manually enter recipients on your Bananatag Dashboard 

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Follow these easy steps to Enable Recipient Counting for your emails in Outlook Classic 2.0:

STEP 1: Navigate to the Bananatag Outlook box on the top right hand corner

STEP 2: Click on Settings

STEP 3: Select Mailbox

STEP 4: Enable Recipient Counting (Disabled by default)

Make sure to restart your Outlook prior to your next send

 

 

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Follow these easy steps to Enable Recipient Counting for your emails in Outlook Classic 3.0:

STEP 1: Navigate to the Bananatag Outlook box on the top right hand corner

STEP 2: Click on the Create with Bananatag

STEP 3: Scroll down to Auto-Count Receipents and Switch to On (Disabled by default)

STEP 4: Enter your Exchange Credentials these will be separate from your Bananatag login

Make sure to restart your Outlook prior to your next send

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IMPORTANT TO NOTE:
Recipient Counting can result in delayed sending depending on how your lists are set-up.
If you notice only 1 recipient, get in touch with our Support team or your Account Manager.

Recipient numbers can also be entered manually in the Email Summary report within your Bananatag dashboard if you have access to your sending list size.

 
DO WE NEED THIS?...

There are a few ways with which you can count the number of recipients that are on the email you're sending. One way is through your Mail/Admin Team and another is through using Bananatag's Recipient Counting. The recipient number is important for when you'd be assessing your metrics on the sent email. The accurate number of recipients will provide you with the best estimate of the Open Rate %

From your Mail/Admin Team

If you have a team within your organization that is in charge of any email matters, you might be able to get the number of recipients that are on a distribution list from them. This is common when there is a person within a company who keeps the lists up-to-date.