Gmail Doesn't Display Entire Email

Gmail enforces a strict email message size 102kb maximum data capacity to display emails. This refers to the actual code that makes up your email, and a lot can be done within this restriction. However, for particularly long emails, this can cause the entirety of the email to not be displayed.

The link your reader sees to load the entire email looks like this:

message_clipped.png

This can be a challenge because the Bananatag tracking pixel is attached to the bottom (potentially not yet displayed area) of an outgoing email and may not be clearly apparent to the reader that they are not seeing the email as intended. This inhibits the open tracking from ever occurring.

Some steps to avoiding this;

  1. Sent yourself a test email and look for the above warning the email is being clipped.
  2. Use link shortening services to keep your overall email size small. Long links contribute heavily to overall email sizes.

Note: Images added to Bananatag Email Drafts and Templates do not contribute to email size to any more than a standard link does because this content is being hosted outside of the email.

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