Web App - No email mapped when mapping fields?




When using Bananatag’s Web App features and adding contacts to the directory by importing a CSV file, you may encounter the message below;

The email field still needs to be mapped. Bananatag identifies your contacts by their unique email address, so one of your imported fields must be mapped to the Email field before proceeding.

This message should only appear when mapping fields while importing a CSV, where the Bananatag Field called ‘email’ has been skipped.

The email field is the minimum required information for importing a contact into Bananatag. The system uses each contact’s email address as a unique identifier and to resolve duplicates.

An email must be included for each contact you’d like to import, and the email column in the CSV must be mapped to the Bananatag Field ‘email’ to proceed with successfully importing any contacts.


Curious about learning more about Web App? Contact your account manager or sales@bananatag.com for more information.


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