Congratulations -- you have a Bananatag account!
To get started, visit: https://www.app.bananatag.com and log in with your email address and the temporary password in the Bananatag welcome email. If you did not receive the welcome email, please check your Spam folder in case it was automatically filtered or contact us at firstname.lastname@example.org to receive a new password.
Once you're logged in, you can change your password under your account icon in the upper right hand corner > Settings > Security.
Now, let's get familiar with the dashboard.
Navigate Your Dashboard
You can click on the yellow Bananatag logo in the top left hand corner to get to your dashboard. The dashboard displays aggregate information on all tracked emails within the selected time frame at the top. By default, you will be viewing stats from the last 30 days, but you can change this by selecting the drop-down menu. Below, we've broken down each area on the dashboard so that you learn and feel familiar with the app. Feel free to also check out the short training modules found at the bottom right hand side in the dashboard as well:
Here you will find settings and resources to help you get the most out of your account, including:
- Knowledge base and help center links
- Account settings, security options and personal account preferences
- Team organization
- Addition of other emails in need of tracking capabilities
Be sure to visit the Resources page from the Account Menu for the following:
- How to install the add-in to your email client
- Help Center Links
- Access to our full webinar and how-to videos library
- Link to our IC Blog
- How to contact us
- Our System Status page
Next, let's install the Bananatag add-in in your email client so you can start tracking your emails!