How do I install / remove Bananatag?

Jarrod

May 13, 2019 21:13

Summary:

This article covers how to install, remove, and update the Bananatag add-in for each available email client.

How to Install Bananatag
How to Remove Bananatag
How to Find Your Version Number

How to Install Bananatag

If you're looking to install Bananatag for Gmail, you can download the browser extension by logging into your Bananatag Account, clicking Resources, and following the steps to install under Gmail Extensions or follow the steps below:

1. Click here to add the Bananatag Gmail extension.

2. Set up your email

After installing the extension, you’ll be prompted to authorize Bananatag to connect with your Gmail account.

Click Authorize Bananatag in the popup window that appears when you open your Gmail
Select the account you want to use with Bananatag in the second popup that opens
Click Allow

If you’re logged into a Gmail account other than the one that’s associated with your Bananatag account, you’ll need to visit the Bananatag website in your browser and add a new sending address.

Click the user icon in the top right
Select Team
Click the add new user button

Once the Bananatag Gmail extension is ready to go, you should see Drafts and Settings options appear in the left hand panel below the compose button.

The latest version of the Bananatag add-in for Office 365 users is available from the Microsoft Store. This version of Bananatag will be available for Outlook Web App (OWA) users as well as Outlook for Mac 2016 and you will not be required to update this version of the add-in when there are new releases or features added. To install it using your Office 365 OWA mailbox, follow these steps:

1. Open the Settings menu by clicking the gear icon on the main ribbon of Outlook 365's webmail interface at https://outlook.office365.com/owa, and navigate to Manage add-ins:

2. Search for "Bananatag":

3. Click on the Bananatag add-in listing to view more details about the add-in, and enable it by selecting Add. The add-in can also be immediately enabled by clicking Add on the previous page.

The Bananatag O365 add-in will now be accessible inside OWA as well as the rest of Office 365.

Note: If the Store link is not visible in the settings menu, or if the Bananatag add-in does not display on the creation of a new email after being added, it's likely that the inbox currently being accessed is not a 365-enabled address. The Microsoft Store, and any enabled add-ins will only display when a 365-enabled inbox is selected in Outlook.

The Bananatag add-in for Outlook currently supports Outlook 2007, 2010, 2013, 2016, and 2019 on Windows (both 32 bit and 64 bit versions). If your Office 365 subscription entitles you to a desktop copy of Outlook (PC) that means you are supported as well.

1. If you're looking to install Bananatag for the first time or update your existing Outlook (desktop) add-in, you can download the latest version by logging into your Bananatag Account, clicking Resources, and following the steps to install under Outlook Classic. You can also download it directly HERE.

Depending on your browser you may need to save the installer to your computer first before running it. Below are examples for different browsers:

Internet Explorer

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Mozilla Firefox

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Google Chrome

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2. Once the Bananatag installer is downloaded, run the program:

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Note:Outlook will need to be closed while the installer runs.

3. Depending on your version of Windows you may be prompted to confirm that you want the installer run. Click Yes to continue with the installation:

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4. Follow the prompts to finish installing the latest version of the Bananatag add-in for Outlook.

Note: Depending on your version of Windows and Outlook, the installation may require a reboot during the installation. Once your computer has rebooted the installation will continue.

The latest version of the Bananatag add-in for Outlook for Mac 2016 users is available from the Microsoft Store. It is actually the same add-in as our O365 add-in and you will not be required to update it when there are new releases or features added. To install it from the desktop version of Outlook for Mac 2016, follow these steps:

1. Access the Store from the main ribbon of Outlook for Mac 2016, and search for "Bananatag":

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2. Click on the Bananatag add-in listing to view more details about the add-in, and enable it by selecting Add. The add-in can also be immediately enabled by clicking Add on the previous page.

The Bananatag Outlook 365 add-in will now be accessible inside Outlook for Mac 2016.

Note: If the Store link is not visible in the main ribbon of Outlook, or if the Bananatag add-in does not display on the main ribbon after being added, it's likely that the inbox currently being accessed is not a 365-enabled address. The Microsoft Store, and any enabled add-ins, will only display when a 365-enabled inbox is selected in Outlook.

How to Remove Bananatag

Uninstalling the Bananatag extension from your web browser is easy! Here's how:

If you are using Google Chrome:

Click on the Chrome menu (top-right corner) and select "Settings"
Click on "Extensions" in the sidebar
Locate the Bananatag extension and click on the Trash Can icon to uninstall the extension from Chrome.

If you are using Mozilla Firefox:

Click on the Firefox Menu (top-right corner) and select "Add-Ons"
Locate the Bananatag extension and click on "Remove" to uninstall the extension from Firefox.

Removing the Office 365 version of our add-in is painless and quick. Just about anybody should be able to do this without any special permissions, but if you do run into that issue, please seek out the help of your IT team.

1. Navigate to https://outlook.office.com/owa/ in your browser.

2. Click on the Gear icon in the top right, once you are signed in.

3. Click on "Manage Add-ins".

4. Click on "My Add-ins" and then the three dots on the "Bananatag" add-in.

5. Click "Remove".

Once you close and re-open desktop Outlook, the add-in will be removed. The same can be said for Outlook Web Access (OWA) once you have refreshed your session.

You can uninstall the Bananatag add-in for Outlook through the Windows Control Panel.

1. Shut down Outlook, and through your Control Panel click the Uninstall a Program or Add/Remove Programs link (depending on your version of Windows):

2. Select the Bananatag Outlook add-in and click Uninstall:

3. Follow the prompts that appear to complete the uninstall.

To uninstall the Bananatag add-in from Outlook for Mac, please follow the steps outlined under the O365 tab as it will be the same process.

Find Your Version Number

To locate the version of the Bananatag Gmail extension, you'll need to:

1. Click on the Bananatag 'b' in Gmail and then Extension Settings.

2. You'll be able to see the Extension Version at the bottom

If you are looking to see if you have the latest version of the Bananatag add-in, please note that the O365 add-in is always up-to-date and no manual updates or re-installs are required. This is the same for Mac users.

1. Click "Report Bug" on the Bananatag Outlook add-in.

3. Find your Bananatag version number listed next to the 'Addin' text in the generated report.

If you are looking to see if you have the latest version of the Bananatag add-in, please note that the O365 add-in is always up-to-date and no manual updates or re-installs are required.