Outlook Classic 3.0 Add-In FAQ


Outlook Classic 3.0  is a completely re-built version of our popular add-in for Outlook (non-365 versions). This add-in supports Outlook on Windows desktops only and is installed locally via a .exe file.

This release is important because this is the version of Outlook the majority of our largest customers use.

This version introduces:


  1. Improved Performance across Bananatag Features
  2. An interface that is more consistent with app.bananatag.com
  3. A single installation/upgrade with fewer future updates required


Who is this for?

All customers who currently use our Outlook add-in (1.0 or 2.0) will benefit from updating to Classic 3.0. This is the new, improved version of our add-in for Outlook on Windows desktops (non-365) users.


What’s changing?

Outlook Classic 3.0 consolidates the Bananatag sidebar and ribbon buttons into a single “create with Bananatag” button on the ribbon. This is designed to be a single entry point into Bananatag and will be a familiar experience to anyone who’s used app.bananatag.com.

By moving to a single entry point from the ribbon, we’re able to match the experience of using app.bananatag.com in Outlook, without the limitation of the email client’s interface. By loading most of Bananatag’s features in our own creation window, users shouldn’t need to update their actual add-in nearly as frequently after the initial install.


Does this version support Free, Pro and Teams plans?

No. This is the first add-in we’ve released that is only for employee communicators. This version does not support the Free, Pro or Teams plan and will not be available to those users.


Do users have to uninstall their current Outlook Add-in (i.e. Classic 2.0)?

No! Although traditionally we’ve required customers to uninstall their ‘old’ version of the add-in when updating and installing a newer version of the add-in, this version can simply be installed and will replace 2.0.

Similarly, after updating, users could reinstall 2.0 without needing to uninstall 3.0. 


Is there anything different from 2.0 to 3.0 that IT teams will need to consider?

At launch, 3.0 will have distribution list recipient counting from Outlook disabled by default. This is the feature that pre-populates email reports with the number of people that are on an Outlook distribution list.


Will Email Designer 2.0 and 3.0 drafts be available in Outlook Classic 3?


Are all the settings the same as in 2.0?

The most common settings are in the main settings window, as always:

  1. ‘enable tracking’ which sets the default state of the add-in for Outlook’s native compose window
  2. ‘enable link tracking’
  3. ‘distribution list counting off/on’ (not recommended, see notes above).


Was this article helpful?