Sending Test Emails

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Test emails are a great way for you to see how your audience will view your message in their inbox. They are not tracked, and they won't disappear from your drafts when sent out!

You can either send test emails straight from your email client add-in, or from the email designer. If you send a test email within the email designer, there are a few points to bear in mind:

  • They will come from noreply@bananatag.com. Because of this, they may be filtered into a junk folder or images may not be displayed correctly
  • Images will be overlayed with a 'test email' watermark to avoid forwarding
  • They can be sent to only one recipient at a time

For best results, we recommend sending straight from your email client.

 

Test Sends Within Email Clients

 

Outlook Classic O365 Gmail

 

Step 1. Open Outlook and click on 'Create With Bananatag' on the top ribbon

Step 2. Click on the draft you'd like to test send

Step 3. Uncheck 'Track Email' - the message is now in 'Test Mode'

Test_Send_Toggle_-_Outlook.png

Step 4. Choose the sender address from the drop-down field and enter the recipients

Step 5. Click 'Send'

 

Test Sends Within the Designer

You can send a test email directly within the email designer. This can be done by clicking the 'Send Test Email' button on the top-left (shaped like a paper aeroplane). Then, enter the email address of the intended recipient and click 'Send'

 Sending_Test_from_Designer.gif

Occasionally, images may "disappear" when sending tests from the designer. Due to this being an external send, coming from Bananatag, it could be one of a few things:

  1. An Outlook setting is blocking external content
  2. The SecureTemp folder is "full"
  3. Word's Picture placeholder setting is enabled
  4. Internet Explorer setting for Do not save encrypted files to disk is checked

 

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